Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Last updated: 2025

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FREQUENTLY ASKED QUESTIONS

How Shifagen Works

  1. Absorption – Hydrolyzed collagen peptides are easily absorbed into the bloodstream.
  2. Activation – These peptides trigger fibroblasts to produce more collagen, elastin, and hyaluronic acid naturally.
  3. Transformation – Over weeks, skin regains firmness, smoothness, hydration, and a youthful glow.

Proven by Research?

Clinical studies on marine collagen and daylily extract show:

  • ✨ 92% experienced improved skin hydration
  • ✨ 85% noticed brighter skin tone
  • ✨ 76% saw reduced fine lines & wrinkles
  • ✨ 67% reported firmer, plumper skin after 8 weeks

(Results may vary depending on lifestyle and consistency of use.)

Who can take Shifagen?

  • Adults (men & women) who want to improve skin and overall wellness
  • Individuals experiencing dullness, dryness, sagging, or fine lines
  • Busy professionals looking for a convenient beauty solution

    (Not recommended for pregnant or breastfeeding women, or individuals with fish allergies. Please consult your doctor if you have medical conditions.)

How do I take Shifagen?

  • Drink 1 bottle daily, preferably at night before sleep (when skin regeneration is most active).
  • For best results, use consistently for 2–3 months.

When will I start seeing results?

  • Most users notice improved hydration and glow within 2–4 weeks. 
  • For more visible improvements in firmness, elasticity, and brightness, we recommend consistent use for at least 8–12 weeks.

Is Shifagen safe?

  •  Yes! Shifagen is FDA-approved, non-GMO, allergen-free, and manufactured under ISO, GMP, and HACCP standards. It contains no harmful chemicals and is safe for long-term use.

What does Shifagen taste like?

  • Shifagen has a light, refreshing, and pleasant taste — unlike many collagen powders or tablets. No mixing required, just open and drink.

What is the shipping lead time?

  • Metro Manila: 2–3 business days
  • Provincial areas: 3–7 business days
  • International orders: 7–15 business days (depending on courier and customs clearance)

📦 Orders are processed within 24–48 hours, and you’ll receive tracking details once shipped.

Can I take Shifagen with other supplements?

Yes, Shifagen can be taken alongside most vitamins and supplements. However, if you are on prescription medication, we recommend consulting your healthcare provider before use.

How is Shifagen different from other collagen products?

Unlike ordinary collagen powders or capsules, Shifagen is:

  • High potency – 10,000mg marine collagen per bottle
  • Complete formula – with Glutathione, Hyaluronic Acid, Daylily Extract & more
  • Convenient – ready-to-drink, no mixing required
  • Clinically backed – formulated with premium Japanese NIPPI Collagen

Do you offer returns or a money-back guarantee?

Yes! We stand behind the quality of Shifagen. If you’re not satisfied with your purchase:

  • You may request a refund or replacement within 30 days of receiving your order.
  • Simply contact our customer support team with your order details, and we’ll guide you through the return process.
  • Terms & conditions apply — opened bottles may not be eligible for refund, but we’re happy to resolve concerns on a case-by-case basis.

💖 Our goal is to make sure you feel confident and cared for every step of your Shifagen journey.